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Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Consumer Goods Cloud Accredited Professional Exam |
| Exam Number: | Consumer-Goods-Cloud-Accredited-Professional |
| Passing Score: | 63% |
| Exam Format: | Multiple-choice, Multiple-select |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Exam Price: | USD 150 |
| Real Exam Qty: | 33 |
| Recommended Training: | Salesforce Consumer Goods Cloud Accredited Professional Trailmix |
| Exam Registration: | Salesforce Trailhead Academy |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored |
| Pre Condition: | No formal prerequisites; knowledge of Salesforce administration is recommended |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-consumer-goods-cloud-ap---AP-204 |
Salesforce Consumer-Goods-Cloud-Accredited-Professional Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics and Reporting | 6% | - Shelf share analysis - Compliance tracking - Retail execution KPIs |
| Integrations | 6% | - Master data management - Integration with external systems - Data synchronization |
| Visit Planning | 6% | - Route planning - Visit templates - Territory management |
| Visit Execution | 36% | - Promotion Check - Surveys - Inventory Check - Direct Store Delivery - Planogram Check - Custom Task |
| Data Setup | 36% | - Product Setup - Store Setup - Promotion Setup - Planogram Setup - Action Plan Setup - Retail Store KPI Setup |
| Platform | 10% | - Platform features relevant to Consumer Goods Cloud - Mobile capabilities |
What to Know About Consumer-Goods-Cloud-Accredited-Professional Before You Start
- Visit Execution (36%)
- Analytics and Reporting (6%)
- Data Setup (36%)
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Universal Containers (UC) has asked a consultant to migrate all active customers before the go-live.
Which two options must the consultant consider for loading customer-related records?
- A. Business or Consumer Accounts should be loaded before Billing or Service Accounts.
- B. Subscriptions should be loaded before Accounts.
- C. Contracts should be loaded before Accounts.
- D. Premises should be loaded before Service Accounts.
Correct Answer: A,D 🗳️
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Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud INTO wishes to measure share-of-shelf ?
- A. Which tier describes stock keeping units (SKL)?
- B. What tier has data describing the product with?
- C. Which tier has the data you trust most?
- D. There is no need to ask a question choose level 7
Correct Answer: A 🗳️
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Acme Technologies is a Tier-1 provider selling fixed line Internet and TV services. In order to optimize the shipping of modems and set-top boxes (STBs), they are requesting a single call to the shipping fulfillment system, which combines all devices that need to be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage since they have a large customer base.
Which decomposition pattern fits their requirements?
- A. Decompose modem and STB products into one Customer Facing Service (CFS) using M:1 decomposition pattern. Set Scope field on the technical product definition to 'Account'.
- B. Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the CFS technical product to 'Downstream Order Item'.
- C. Decompose modem and STB products into one Customer Facing Service (CFS) technical product using M:1 decomposition pattern. Set Scope field on the modem and STB products to 'Account'.
- D. Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the modem and STB products to 'Downstream Order Item'.
Correct Answer: C 🗳️
Which of the following have promotions associated with them using the Consumer Goods Cloud Data Model?
- A. Promotion Product, Promotion Channel, Retail Store KPI, and Retail Visit KPI (Promotion Product, Promotion Product Categories, Promotion Channel)
- B. Promotion Channel, Retail Store KPI, Retail Visit KPI and Delivery Task
- C. Promotion Product, Retail Store KPI, Delivery Task and in Store Location
- D. Promotion Channel, Retail Visit KPI, Assessment Task Definition and in Store Location
Correct Answer: A 🗳️
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ABC Cloud is using Communications Cloud's Order Management for provisioning and activations of services. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for reference and troubleshooting purposes. A Consultant has started their design using existing Vlocity Process Libraries.
What solution should the Consultant propose to save the ERP order identifiers back to the Salesforce order record?
- A. Configure GET ERP Order Callout task straight after the callout task that creates an order in ERP. Enhance the out-of-the-box integration adapter to process GET response from ERP and save returned ERP order identifier to SFI order record.
- B. Configure the Response DataRaptor Bundle to process CREATE response from ERP and save returned ERP order identifier to SFI order record.
- C. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save returned ERP order identifiers using Load DataRaptor.
- D. Enhance OOTB integration adapter to process CREATE response from ERP and save returned ERP order identifier to SFI order record.
Correct Answer: B 🗳️
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