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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. The Cisco Unity DiRT program is recommended for which task?

A) live backups while the system is in production use
B) upgrading Cisco Unity to a new version or migrating to a new server
C) daily system backups
D) making a full image of the Cisco Unity server

2. What is the interface type that you should use to connect a PSTN analog line to the VoIP network?

A) E and M
B) FXO
C) serial
D) FXS

3. The Cisco Unity Connection Report Harvester is stopped when what disk space capacity is reached by default?

A) 90 percent
B) 85 percent
C) 80 percent
D) 75 percent

4. Which menu option is the last that a voice administrator will use to modify the Caller ID name of a Cisco Unified Communications Manager Express phone using Cisco Configuration Professional?

A) phones
B) directory services
C) user settings
D) extensions

5. A new phone has been added to the Cisco Unified Communications Manager server. The phone display shows Your Current Options, but when the New Call softkey is pressed, no dial tone is heard and the call cannot be placed. What could be the cause of this issue?

A) An incorrect device pool has been configured on the phone.
B) An incorrect MAC address has been entered for the new phone.
C) The end user is not associated with the device.
D) No calling search space has been configured on the line.
E) No directory number has been assigned to a line.

Solutions: