Salesforce Arch-301 Exam Questions : Salesforce Certified B2B Solution Architect

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Salesforce Arch-301 Exam Syllabus Topics:

Salesforce Certified B2B Solution Architect Sample Questions:

1. A Solution Architect is presenting a design for the Phase 1rollout of a B2B multi-cloud solution that includes CPQ and B2B Commerce using the CPQ B2B Commerce Connector. During the presentation, business stakeholders push bade on some of the key design aspects. The business is keen to have the product images and SCO data pushed back to CPQ from 828 Commerce, which is not incorporated in the current design.
Further, the business wants the Solution Architect to find a way to map discounts and promotions in 828 Commerce to CPQ pricing and add that to the Phase 1 deliverables.
Which two responses should a Solution Architect present to the stakeholder s?
Choose 2 answers

A) Map the product images from B2B Commerce to CPQ, by passing the URL of theimage File from CC Product to Product2 object. SEO data sync will require additional customization and it is recommended for Phase 2.
B) Map the discounts and promotions to Additional Discounts field on the quote Int. However, we would need to ensure thatthe price rules do not run for quotes originated from B2B Commerce unless there is a specific business need.
C) Product Images and SCO data are B2B Commerce specific metadata. It is recommended to keep them only in 828 Commerce, and not push to CPQ.
D) There are significant differences in the discounting models and options between B2B Commerce and CPQ, and for that reason, it is better to handle them separately. without syncing to CPQ.

2. UniversalContainers (UC) needs to support its customers via email, phone, and chat. Service agents are only scheduled to support one communication channel for each shift. UC has implemented a service-focused community but only wants customers to inquire about service in the community through chat.
Which three options should a Solution Architect recommend to meet the requirements defined above?
Choose 3 answers

A) Customer Community with Live Agent
B) Omni-Channel with defined presence, routing configurations, and Service Channels
C) Customer Community with ability to create a new support Case
D) Experience Cloud, web-to-case, and a CTI integration
E) CTI adaptor with Omni-Channel integration

3. Towards the end of the discovery phase, the sales manager and subject matter experts raise a request to get hands-on experience with the solution as soon as possible. They want to ensure the requirements they provided are correctly built out inSalesforce. The project sponsor is unsure how that request may affect the schedule.
Which method should a Solution Architect consider in this scenario to validate the requirements during the build sprint without impacting the project timelines?

A) Ensurethe project sponsor reviews and signs off on the Functional Specification Document as an acknowledgment that what was built aligns with the original requirements.
B) Run a User Acceptance Testing discovery session, based on the Functional Specification Document, to ensure the testing script meets the end users' needs.
C) Give the end users access to a sandbox environment and a testing script for each of the user stories. Ask UAT testers to perform their tasks and collect feedback from them in the testing script.
D) Give every end user the Functional Specification Document as their training materials and test them on the contents.

4. Northern Trail Outfitters (NTO) currently use Sales Cloud to track deals and now wants to use channel sales to distribute and tell products through resellers (partners). As part of the channel strategy. NTO will be implementing a Partner Community for resellers to register deals or generate quotes. NTO needs to establish metrics to measure each reseller's performance based on the reseller's activities within the Partner Community. NTO wants to focus on leading metrics as opposed to lagging metrics to get early feedback on how the portal is being used by partners.
Which three leading metrics should a SolutionArchitect recommend to help NTO measure each reseller's goals through the Partner Community?
Choose 3 answers

A) Number of quotes generated
B) Product types sold
C) Opportunities generated
D) Opportunity win rates
E) Logins into Partner Community

5. Universal Containers (UC) u selling containers globally via distributorsand is experiencing significant double- digit growth year-over-year. UC uses a centralized ERP system that holds the financial information of the distributors. The ERP system is siloed but offers connectivity via APIs. The account managers need to referencethe financial information stored in the ERP while approving an order of a distributor inside Salesforce. The financial information of a distributor may change ad-hoc during the day in the ERP system and account managers need the latest data in front of them.
What should a Solution Architect recommend while designing an integrated, scalable solution to meet UC's needs?

A) Use the scheduled dataloader to extract the financial information every night from the ERP and save it inside Salesforce.
B) Retrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component.
C) Use Change Data Capture to update the changes on the financial information inside Salesforce m near- real time.
D) Schedule a MuleSoft batch job to retrieve financial information from the ERP every night and store it inside Salesforce for quick access.

Solutions: