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IBM C2070-984 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Extending and Securing Solutions | 16% | - Performance and scalability considerations - Configuration and administration tools - Integration with external systems - Security configuration for production |
| Case Solution Design | 28% | - Task definition and workflow design - Case types, properties, and document classes - Business rules and events - Roles, in-baskets, and security model |
| Building and Configuring Solutions | 24% | - Custom pages and widgets - Using Case Manager Builder - Configuring Case Client interface - Business rules implementation |
| Planning and Architecture | 16% | - IBM Case Manager architecture overview - Identifying suitable use cases - System requirements and components - Integration with Content Platform Engine |
| Monitoring and Analytics | 8% | - Case Monitor and Cognos RealTime Monitoring - Content Analytics integration - Case Analyzer and reporting |
| Deploying and Testing Solutions | 8% | - Deployment structure and environments - Project areas and deployment tools - Testing and validation procedures |
