Genesys GCP-GC-IMP Exam Questions : Genesys Cloud Certified Professional - Implementation

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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Which architectural approach is used to develop a single application as a suite of small services?

A) Genesys Cloud Salesforce Architecture
B) Single Core Architecture
C) Monolithic Architecture
D) Microservices Architecture

2. What are the ways that you can place a call through Genesys Cloud? (Choose two.)

A) Use the built-in Dialpad.
B) Use the .NET Client.
C) Use the Make Call button.
D) Use the Call History.

3. Which statement is true regarding chat rooms in Genesys Cloud?

A) You must have the room_user permission to use rooms.
B) Notifications can be turned off per room.
C) There is a maximum of 50 users to a room.
D) Administrators assign people to rooms.

4. How do you represent your organization when you contact the Genesys Cloud support team?

A) Agent Name
B) ID
C) Organization ID
D) Company Name

5. Where do you configure the Auto Invite setting to send email invites automatically when users are added?

A) Admin > Account Settings > Organization Settings
B) Admin > Account Settings > Organization Settings > Settings
C) Admin > Account Settings > Organization

Solutions: