Microsoft MB2-422 Exam Questions : CRM 3.0 Customization

  • Exam Code: MB2-422
  • Exam Name: CRM 3.0 Customization
  • Updated: Oct 06, 2026
  • Q&As: 212 Questions and Answers

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Microsoft MB2-422 Exam Syllabus Topics:

SectionObjectives
Customize Entities- Entity customization
  • 1. Configure entity properties
  • 2. Create and modify entities
Configure Business Process Flows and Business Rules- Business process customization
  • 1. Define business rules
  • 2. Configure business process flows
Manage Solutions- Solution management
  • 1. Create and manage customization solutions
  • 2. Import and export customizations
Customize Charts and Dashboards- Visualization customization
  • 1. Configure charts
  • 2. Create and manage dashboards
Manage Relationships- Relationship management
  • 1. Configure entity relationships
  • 2. Define relationship behavior
Customize Fields- Field customization
  • 1. Create and modify attributes
  • 2. Configure data types and properties
Manage Security- Security customization
  • 1. Manage privileges and access
  • 2. Configure security roles
Customize Forms- Form customization
  • 1. Configure form fields and events
  • 2. Modify form layout
Customize Views- View customization
  • 1. Create and edit system views
  • 2. Configure filtering and sorting

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