Microsoft MB2-712 Exam Questions : Microsoft Dynamics CRM 2016 Customization and Configuration

  • Exam Code: MB2-712
  • Exam Name: Microsoft Dynamics CRM 2016 Customization and Configuration
  • Updated: May 29, 2026
  • Q&As: 95 Questions and Answers

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Our MB2-712 exam dumps will include those topics:

  • Implement business rules, workflows, and business process flows (24%)
  • Manage and implement Microsoft Dynamics CRM entities, entity relationships, and fields (27%)
  • Create and manage Microsoft Dynamics CRM solutions, forms, views, and visualizations (24%)
  • Configure Microsoft Dynamics CRM (25%)

For more info visit: Microsoft Official MB2-712 Exam Reference

MB2-712 - Microsoft Dynamics CRM 2016 Customization and Configuration

The MB2-712 exam is part of the CRM Core Certification. This exam measures your ability to work with Dynamics CRM 2016.

This certification exam is targeted for professional expert in Microsoft Dynamics CRM 2016 Customization and Configuration. The certification is for administrators, system engineers, and developers expert in configure and customize Dynamics CRM with one or more years of experience. This is a list of covered topics:

  • Impement and manage business process flows
  • Manage and Configure Dynamics CRM settings
  • Implement, design and manage business rules
  • Entity relationships and Configuration
  • Field customizations
  • Implement, design and Customize Dynamics CRM forms and views

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Microsoft MB2-712 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Maintain and troubleshoot a deployment
Topic 2
  • Upgrade to Microsoft Dynamics CRM 2016
Topic 3
  • Deploy Microsoft Dynamics CRM

Reference: https://www.microsoft.com/en-hk/learning/exam-MB2-712.aspx

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High level topics covered by our practice test

This Web Simulator is for Candidates Consultants, technical support technicians, and system administrators. Candidates need a working knowledge of Dynamics CRM features and functionality, as well as a working knowledge of development, implementation, and data structures to model CRM business rules and workflow.

The Web Simulator will also help candidates who take this exam to find the most appropriate questions and answers regarding Microsoft Dynamics CRM 2016 use.

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