Microsoft MS-100 Exam Questions : Microsoft 365 Identity and Services

  • Exam Code: MS-100
  • Exam Name: Microsoft 365 Identity and Services
  • Updated: Sep 14, 2026
  • Q&As: 431 Questions and Answers

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What Is the Content of MS-100?

The content of the Microsoft MS-100 test includes the following topics:

  • Manage User Identity & Roles. It is the third theme that weighs between 35 and 40% in the test items. Applicants will need to demonstrate that they have developed skills related to Azure AD Connect and how they manage the user roles. It also checks one's readiness to handle Azure identity management, administer Azure AD identities, managing access reviews, and perform bulk user management. In addition, the identity synchronization provided with the help of Azure AD is covered.
  • Manage Access & Authentication. This section represents up to 25% of the whole exam. It is related to authentication management, multi-factor authentication implementation, application access configuration, and external users' access to Microsoft 365 environment. Skills like designing an MFA solution, reporting MFA utilization, performing MFA app configuration, and administering an MFA solution will be well-covered in this section.
  • Plan Office 365 Workloads & Applications. This topic covers around 15% of the tasks. It targets Office 365 workload deployment including planning for connectivity, building migration strategies, and working with data flow, among the rest.This section also has a lot to offer for those interested in apps. The test-takers will learn about Microsoft 365 apps management as well as tools and techniques required for enterprise Microsoft 365 app development.
  • Design & Implement Microsoft 365 Services. This domain covers up to 30% of all the questions of the test. It focuses on the skills needed to configure different user identities as well as planning of the Microsoft 365 implementation. To complete this chapter successfully, candidates have to learn how to set-up and maintain Microsoft 365 subscription and tenancy together with user and data migration planning.End-to-end implementation of Microsoft 365 is well covered in this section as it teaches how to plan Microsoft 365 infrastructure and authentication solutions. Microsoft 365 subscription, creating tenant, upgrading current subscriptions, and monitoring license allocations are also covered extensively.

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

The domains that are covered in the Microsoft MS-100 Certification Exam:

  • Customizing Microsoft Dynamics CRM to meet business needs; building custom applications that integrate with Microsoft Dynamics CRM for maximum value to your organization's customers or clients or end-users of Microsoft Dynamics CRM software solutions.

  • What you need to know about the international versions of Dynamics CRM; what is new in the latest version of MS Dynamics AX, which includes an introduction to the architectural differences between the on-premises and cloud versions of MS Dynamics AX, as well as an overview of features that are new only in the cloud version, such as Power BI integration with Microsoft Power Apps.

  • Installing, configuring, and managing Microsoft Dynamics AX, including how to implement a training program for staff who administer the system. Subscription-based systems are becoming increasingly common.

  • Understanding how a web service is implemented in Microsoft Dynamics CRM. Compatibility with other software is important in any web service implementation. The intimation is the new web services architecture in Dynamics AX.

  • Designing customizations that integrate seamlessly with MS Dynamics CRM for maximum business value to that organization's customers or clients or end-users of MS Dynamics AX software solutions.

  • Designing integrations between Microsoft Dynamics CRM and other applications or services. Incredible as it may seem, there is still a certain amount of resistance to cloud computing. Compliance is an important consideration in implementations.

  • Deploying those integrations into production environments; enabling user access to those applications or services once they are installed on the server. Knowing the average time between identifying a problem and resolving that problem is also important to system users.

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Microsoft MS-100 Exam Syllabus Topics:

SectionWeightObjectives
Plan and manage user identity and roles30-35%- Plan identity synchronization
- Plan and implement administrative roles
- Manage Azure AD identities, groups, and licenses
- Implement and manage Azure AD Connect
Plan Microsoft 365 workloads and applications20-25%- Plan for Exchange Online, SharePoint Online, and Microsoft Teams
- Plan connectivity and client access
- Plan migration strategies for workloads
- Plan and deploy Office 365 ProPlus
Manage access and authentication20-25%- Manage application access and registration
- Plan and implement authentication methods
- Configure multi-factor authentication (MFA)
- Plan and implement external access
Deploy and manage a Microsoft 365 tenant15-20%- Plan and monitor Microsoft 365 service health and usage
- Plan and configure tenant setup and subscriptions
- Configure organizational settings and tenant roles
- Manage domains and DNS records

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