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Microsoft MB2-866 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configuring Organizational Structure | 15-20% | - Business units - Deployment models - Inheritance and hierarchy |
| Customizing Entities and Attributes | 20-25% | - System vs custom entities - Entity properties and behaviors - Attribute types and configuration |
| Managing Users, Teams and Security | 20-25% | - User creation and management - Team types and administration - Security roles and privileges - Field-level security |
| Configuring Auditing and Solutions | 15-20% | - Import, export and deployment of solutions - Enabling and managing auditing - Managed vs unmanaged solutions |
| Customizing Relationships and Mappings | 10-15% | - Relationship behaviors - Field mapping - 1:N, N:1, N:N relationships |
| Customizing Forms, Views and Charts | 15-20% | - Chart and dashboard configuration - View creation and filtering - Form design and layout |
Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:
A company uses Microsoft Dynamics CRM 2011. You plan to disable a business unit in the organizational hierarchy. How will this affect users? (Choose all that apply.)
- A. Users assigned to child business units subordinate to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.
- B. Users assigned to the disabled business unit will be reassigned to the root business unit.
- C. Users assigned to child business units subordinate to the disabled business unit will be reassigned to the root business unit.
- D. Users assigned to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.
Correct Answer: A,D 🗳️
You need to create a new custom mobile form for an entity in a Microsoft Dynamics CRM 2011 organization. Which fields are selected by default for the mobile form?
- A. all fields that exist on the default main form
- B. all required fields and only the required fields
- C. none; you must manually add fields to the custom mobile form
- D. all fields that exist on the default mobile form
Correct Answer: D 🗳️
In Microsoft Dynamics CRM 2011, how many sort columns can you configure for a view?
- A. no more than four
- B. no more than three
- C. only one
- D. no more than two
Correct Answer: D 🗳️
Which types of fields can have field-level security enabled? (Choose all that apply.)
- A. a built-in field of a built-in entity
- B. a custom field of a built-in entity
- C. a built-in field of a custom entity
- D. a custom field of a custom entity
Correct Answer: B,D 🗳️
You are adding a sales team member to a Microsoft Dynamics CRM 2011 organization. You need to assign the Salesperson security role to the new user. What are possible ways to achieve this goal? (Choose all that apply.)
- A. Assign the user to a team that has the Salesperson role assigned.
- B. Assign the user to the Salesperson team queue.
- C. Assign the Salesperson role to the user upon creation.
- D. Assign the user to a business unit that has the Salesperson role assigned.
Correct Answer: A,C 🗳️
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