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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. Which of the following statements applies to both Microsoft Dynamics CRM 2011 on-premises and Microsoft Dynamics CRM Online 2011?

A) allows a maximum of 2048 fields per entity
B) supports Internet lead capture
C) allows offline synchronization with Microsoft Outlook 2010
D) supports custom workflow assemblies

2. Which of the following customizations can be implemented from the Microsoft Dynamics CRM 2011 user interface?

A) Extend the application by using the .NET Framework.
B) Add custom buttons to the Application and Entity ribbons.
C) Customize the Microsoft Dynamics CRM schema.
D) Create custom workflow activities.

3. A company uses Microsoft Dynamics CRM Online 2011 with an organization that includes two custom entities named EntityA and EntityB. You create two referential, restrict delete, one-to-many (1:N) relationships between EntityA and EntityB named Related1 and Related2. You then customize the form for EntityB and add the Related1 and Related2 relationship lookup fields to the form. You need to ensure that when an EntityA record is deleted all associated EntityB records that reference EntityA in the Related1 lookup field are also deleted. What should you do?

A) Edit only the Related1 relationship. Set the behavior type to parental.
B) Edit the Related1 and Related2 relationships. Set the behavior type to referential.
C) Edit only the Related1 relationship. Set the behavior type to referential.
D) Edit the Related1 and Related2 relationships. Set the behavior type to parental.

4. A Microsoft Dynamics CRM 2011 organization has users located in three countries. You need to set the decimal precision for the currency fields. Which of the following settings should you configure? (Choose all that apply.)

A) the Personal Standards and Formats setting
B) the Organizational Standards and Formats setting
C) the Precision setting on each currency attribute
D) the Pricing Decimal Precision system setting

5. A custom Microsoft Dynamics CRM 2011 team named SalesTeam1 merges with another team within the organization. You plan to remove SalesTeam1 from the organization by using functionality available from the Microsoft Dynamics CRM user interface. You need to prepare SalesTeam1 for deletion. What should you do?

A) Reassign SalesTeam1's records to a different team or user.
B) Change SalesTeam1's business unit.
C) Remove all users from SalesTeam1.
D) Delete SalesTeam1's connections.

Solutions: