Salesforce NP-Con-102 Exam Questions : Salesforce Certified Nonprofit Cloud Consultant (NPC)

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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization serves many families in their programs and want to track each family as a household. The organization serves diverse types of families, including blended families and split families, where some of the children divide their time between multiple households. How should the organization track these different family types?

A) Create an Account for each family and Contacts for each family member. Create Party Role Relationship records between the family members.
B) Create a Person Account for each family member. Use the New Group flow to simplify the necessary record creation.
C) Create a Person Account for each family member. Create Contact Contact Relationship records between the family members.

2. A nonprofit organization plans to use Program and Case Management to track its substance abuse services.
When the Case Managers log in, they cannot see any of the Program and Benefit records that have been set up. What should the organization do to resolve the issue?

A) Mark all the Program and Benefit records as Active.
B) Assign the Outcome Management permission set to the users.
C) Assign the Advanced Program Management permission set to the users.

3. The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments. How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?

A) Payments = Opportunities with Payments; Applications = Activities; Reporting deadlines = Activities
B) Payments = Recurring Donations with Opportunities; Applications = Deliverables; Reporting deadlines
= Deliverables; Actions = Activities
C) Payments = Opportunities with Payments; Applications = Deliverables; Reporting deadlines = Deliverables; Actions = Activities

4. A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits. Which solution should a consultant recommend?

A) Account Engagement
B) Apex
C) Flow
D) Engagement Plans

5. A nonprofit organization is evaluating Nonprofit Cloud. Where can the organization see whether they qualify for nonprofit pricing and benefits from Salesforce?

A) The Salesforce Commons Program pages
B) Trailhead Academy
C) The Power of Us Program pages

Solutions: