IBM P6040-014 Exam Questions : IBM SurePOS 500 Models 5x5 Technical Mastery

  • Exam Code: P6040-014
  • Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery
  • Updated: Oct 02, 2026
  • Q&As: 65 Questions and Answers

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IBM P6040-014 Exam Syllabus Topics:

SectionWeightObjectives
Diagnostics and Troubleshooting35%- Startup and POST analysis
  • 1. LED and beep codes
    • 2. Diagnostic utilities
      - Component-level troubleshooting
      • 1. Network and communication
        • 2. Display and peripherals
          • 3. Power and storage
            Installation and Configuration25%- Hardware installation
            • 1. Component replacement
              • 2. ESD safety procedures
                - Software setup
                • 1. Remote management tools
                  • 2. Operating system support
                    Maintenance and Support Resources20%- Service procedures
                    • 1. Preventive maintenance
                      • 2. Field replaceable units
                        - IBM support tools
                        • 1. Documentation and technical notes
                          • 2. Knowledgebase access
                            System Overview and Architecture20%- Hardware specifications
                            • 1. Processor and memory
                              • 2. Cooling and power design
                                • 3. I/O ports and expansion
                                  - Features and design concepts
                                  • 1. Tool-less serviceability
                                    • 2. Environmental specifications

                                      IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

                                      Question #1

                                      What is the final step to restore CMOS settings?

                                      • A. update BIOS to the latest level
                                      • B. restore any customer-specific settings
                                      • C. update all peripheral drivers
                                      • D. recalibrate the touch screen
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B  🗳️

                                      Question #2

                                      What are four optional features for the IBM SurePOS 5x5? (Choose four.)

                                      • A. 4GB embedded modular flash drive
                                      • B. three-track MSR
                                      • C. video adapter card
                                      • D. 512MB of system memory
                                      • E. compact ANPOS keyboard
                                      • F. presence sensor
                                      • G. internal CD-ROM drive
                                      Reveal Solution  Discussion  0

                                      Correct Answer: A,B,C,E  🗳️

                                      Question #3

                                      What are two advantages of the infrared technology used in the IBM SurePOS 5x5? (Choose two.)

                                      • A. A special coating makes infrared touch screens easierto clean than other technologies.
                                      • B. Field calibration is only required once a year.
                                      • C. It provides the best overall image quality of any touch technology.
                                      • D. It is the most economical tomass produce.
                                      • E. Infrared touch screens have an unlimited number of touches.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C,E  🗳️

                                      Question #4

                                      After installing a new hard disk drive, reconnecting the cables, and replacing the covers, what is the IBM-recommended final step?

                                      • A. set a new hard disk password for the new drive
                                      • B. use PC Doctor to perform a SMART test
                                      • C. use the Setup Utility to verify that the system recognizes the new hard disk drive
                                      • D. nothing; the IBM SurePOS 5x5 systems have "plug and play" architecture
                                      Reveal Solution  Discussion  0

                                      Correct Answer: C  🗳️

                                      Question #5

                                      What is one of the differences between IBM SurePOS Model 545 and Model 565?

                                      • A. Model 565 can be ordered with a 4GB embedded flash drive.
                                      • B. Model 545 does not have audio capability.
                                      • C. Model 545 can beordered with an internal floppy drive.
                                      • D. Model 565 has dedicated video memory.
                                      Reveal Solution  Discussion  0

                                      Correct Answer: B  🗳️

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