IBM P6040-014 Exam Questions : IBM SurePOS 500 Models 5x5 Technical Mastery

  • Exam Code: P6040-014
  • Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery
  • Updated: Aug 18, 2026
  • Q&As: 65 Questions and Answers

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IBM P6040-014 Exam Syllabus Topics:

SectionWeightObjectives
Installation and Configuration25%- Hardware installation
  • 1. Component replacement
    • 2. ESD safety procedures
      - Software setup
      • 1. Remote management tools
        • 2. Operating system support
          System Overview and Architecture20%- Hardware specifications
          • 1. Processor and memory
            • 2. Cooling and power design
              • 3. I/O ports and expansion
                - Features and design concepts
                • 1. Tool-less serviceability
                  • 2. Environmental specifications
                    Diagnostics and Troubleshooting35%- Startup and POST analysis
                    • 1. LED and beep codes
                      • 2. Diagnostic utilities
                        - Component-level troubleshooting
                        • 1. Network and communication
                          • 2. Display and peripherals
                            • 3. Power and storage
                              Maintenance and Support Resources20%- Service procedures
                              • 1. Preventive maintenance
                                • 2. Field replaceable units
                                  - IBM support tools
                                  • 1. Documentation and technical notes
                                    • 2. Knowledgebase access

                                      IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

                                      1. What is the final step to restore CMOS settings?

                                      A) update BIOS to the latest level
                                      B) restore any customer-specific settings
                                      C) update all peripheral drivers
                                      D) recalibrate the touch screen


                                      2. What are four optional features for the IBM SurePOS 5x5? (Choose four.)

                                      A) 4GB embedded modular flash drive
                                      B) three-track MSR
                                      C) video adapter card
                                      D) 512MB of system memory
                                      E) compact ANPOS keyboard
                                      F) presence sensor
                                      G) internal CD-ROM drive


                                      3. What are two advantages of the infrared technology used in the IBM SurePOS 5x5? (Choose two.)

                                      A) A special coating makes infrared touch screens easierto clean than other technologies.
                                      B) Field calibration is only required once a year.
                                      C) It provides the best overall image quality of any touch technology.
                                      D) It is the most economical tomass produce.
                                      E) Infrared touch screens have an unlimited number of touches.


                                      4. After installing a new hard disk drive, reconnecting the cables, and replacing the covers, what is the IBM-recommended final step?

                                      A) set a new hard disk password for the new drive
                                      B) use PC Doctor to perform a SMART test
                                      C) use the Setup Utility to verify that the system recognizes the new hard disk drive
                                      D) nothing; the IBM SurePOS 5x5 systems have "plug and play" architecture


                                      5. What is one of the differences between IBM SurePOS Model 545 and Model 565?

                                      A) Model 565 can be ordered with a 4GB embedded flash drive.
                                      B) Model 545 does not have audio capability.
                                      C) Model 545 can beordered with an internal floppy drive.
                                      D) Model 565 has dedicated video memory.


                                      Solutions:

                                      Question # 1
                                      Answer: B
                                      Question # 2
                                      Answer: A,B,C,E
                                      Question # 3
                                      Answer: C,E
                                      Question # 4
                                      Answer: C
                                      Question # 5
                                      Answer: B

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