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Pegasystems Certified Pega Senior System Architect 25 Sample Questions:

1. A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address.
How do you configure this requirement?

A) Add a button to each assignment to present the customer with a form to submit a new address.
B) Add a case-wide optional process to the case workflow to perform the address change.
C) Add an alternate stage to the case life cycle to change the address.
D) Add a case-wide optional action to the workflow for the address submission.

2. Business users are not able to update a delegated business rule. Select two possible causes.
(Choose Two)

A) The delegated business rule is not in an unlocked production ruleset.
B) The availability of the delegated business rule is set to Blocked.
C) The business users do not have appropriate privileges in the access group.
D) The delegated business rule is currently being executed by another user.

3. The company wants you to configure a service level agreement (SLA) that begins at the start of the next business day, to ensure timely processing of the following assignments:
- Product inquiry assignment - a customer submits product inquiries
- Review assignment - a customer service representative (CSR) reviews the inquiry and replies to the customer Which two configurations, when performed together, meet the requirement to delay SLA processing?
(Choose two.)

A) Create the SLA on the Review assignment.
B) Set the Assignment Ready field to Timed delay.
C) Create the SLA on the Product inquiry assignment.
D) Set the Assignment Ready field to Dynamically defined on a property.

4. Which three of the following represent Pega PlatformTM logging levels?
(Choose Three)

A) Warn
B) Alert
C) Trace
D) Fatal
E) Comment

5. In a new hire process, a hiring manager needs to be automatically notified, by email, when a job application case reaches a Collect Work Sample assignment. How would you configure this correspondence requirement?

A) Add a SendCorrespondence local action to the assignment.
B) Add a CorrNew notification to the assignment.
C) Add a notification to the assignment.
D) After the assignment, add a SendEmail SmartShape.

Solutions: