1z0-1003-22 Dumps PDF 2023 Program Your Preparation EXAM SUCCESS
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NEW QUESTION 28
A customer's 'Senior Administrator' user is responsible for periodically auditing the configuration changes that are made to their Oracle Field Service Cloud (OFSC) instance.
Which option fulfills that requirement?
- A. Create a subscription via the Core REST API to include all 'configurationUpdated' events.
- B. Ensure that the Senior Administrator's assigned User Type has access to the Configuration History report within Core Manage.
- C. Ensure that the Senior Administrator's assigned User Type has access to the appropriate Configuration screen icons.
- D. Create a subscription via the Core REST API to include all 'configurationChangesMade' events.
Answer: B
NEW QUESTION 29
Your customer noticed a message that sometimes appears when they are moving activities between resources. The message reads "Soft skill mismatch" and the customer wants it changed to read "Resource does not meet Preferable work skill level".
Which option fulfills that requirement?
- A. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity Result' category.
- B. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Activity Warning' category.
- C. From My Display, enable "Show Placeholder IDs', then turn the Glossary Editor on. When the original message appears when moving an activity, click the ID of the message and modify it to the new terminology.
- D. From the Glossary, update the wording for the "Soft skill mismatch' entry within the "Move Activity to Resource Alert' category.
Answer: D
NEW QUESTION 30
A customer wants to ensure that their OFSC users' passwords are unique and as secure as possible Which four options are available in OFSC for making passwords unique?
- A. Password must differ from old password.
- B. Password must not contain more than X characters.
- C. Password must contain special symbols.
- D. Password must contain letters.
- E. Password must not contain personal details.
- F. Password must contain upper and lowercase letters.
Answer: A,C,D,E
Explanation:
https://docs.oracle.com/cloud/august2015/servicecs_gs/FAADU/FAADU.pdf
NEW QUESTION 31
The Display setting "Idle Time Minimum" is set to 5 mins. What is the consequence of this setting?
- A. The mobile resource's alert panel will show an alert for occurrences of idle time estimated to exceed 5 mins in duration on the route.
- B. Idle time that exceeds 5 mins in duration that is prior to an activity will cause that activity to show a red "jeopardy" color in OFSC Mobility.
- C. Idle time that is estimated to be less than 5 mins in duration in the OFSC Mobility time view will be shown as 5 mins in duration.
- D. Idle time estimated to be below 5 mins in duration will not be shown as idle time on the OFSC Mobility time view.
Answer: D
NEW QUESTION 32
A customer has a requirement that as part of the process of a resource completing an activity, a report in .PDF format containing the activity completion details be generated automatically.
How can this be correctly achieved?
- A. Configure the custom report within a Dashboard and retrieve it via the Core API at the time of activity completion.
- B. Add the custom report to a Dashboard in OFSC, where it can be scheduled and downloaded.
- C. Add the 'create_report' action to the 'End Activity' screen context and configure it to generate in .PDF format.
- D. Develop a javascript plug-in to generate the .PDF report at the time of activity completion.
Answer: A
NEW QUESTION 33
Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?
- A. Add a shift override to a resource's calendar.
- B. Add a shift to a resource's calendar.
- C. Add working time to a resource's calendar.
- D. Add a work schedule to a resource's calendar.
Answer: D
Explanation:
https://docs.oracle.com/cloud/august2016/fieldservicecs_gs/FAADU/Administration-4.htm
NEW QUESTION 34
A customer is using the following within the "get_capacity" request of the SOAP Capacity API.
<date>2017-05-10</date>
<date>2017-05-15</date>
<location>general</location>
Given the body of the request, which statement is true regarding the dates that will be returned in the response?
- A. The customer will obtain results for dates May 10th and May 15th.
- B. Only if there is quota available, the customer will obtain results for dates between May 10th and May 15th.
- C. The customer will obtain results for dates between May 10th and May 15th, both inclusive.
- D. The customer will obtain results for dates between May 10th and May 15th, excluding May 15th.
Answer: A
NEW QUESTION 35
You created an event subscription via the Core API and it returned a page identifier of "170322-439 0" along with the subscription ID.
However, when you run a subsequent "Get Events" request using that subscription ID and same page identifier, the following is returned within the JSON-formatted response:
What is a valid reason why the "items" parameter is empty?
- A. No relevant events were specified within the body of the request
- B. The Core API "Business Events" parameter is set to "hidden" within the Application being used for API authentication.
- C. There are no new subscription events as of the specified page identifier.
- D. The Core API "Collaboration Events" parameter is set to "hidden" within the Application being used for API authentication.
Answer: D
NEW QUESTION 36
Which three options are valid 'Units of measure' in a Resource Type's[ 'Load Threshold' section, that are used to determine how the icons are displayed in the Dispatch Console based on the resource's current load?
- A. Travel time cost
- B. Hours
- C. Time percent
- D. Working hours cost
- E. Overtime cost
- F. Number of activities
Answer: A,B,F
NEW QUESTION 37
An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.
Which additional capability becomes available as a result of this routing feature being enabled?
- A. the ability to set travel optimization goals based on predicted traffic data
- B. the ability to set travel optimization goals either based on time or distance
- C. the ability to set travel optimization goals based on current traffic data
- D. the ability to set travel optimization goals either based on cost or resource utilization
Answer: B
NEW QUESTION 38
Your customer wants help configuring a message scenario that, when launched, populates a proper* (A_TIME) with the time the message was created (message_time_of_creation).
What must be entered in the subject and body of the message pattern to support this requirement?
- A. The message subject should be: message_time_of_creation. The message body should be: A^TIME.
- B. The message subject should be: {A_TIME}.The message body should be: message_time_of_creation.
- C. The message subject should be: {message_time_oLcreation}. The message body should be: {A_TIME}.
- D. The message subject should be: {A_TIME}.The message body should be: {message_time_of_creation}.
- E. The message subject should be: A.TIME.The message body should be: {message_time_of_creation}.
Answer: B
NEW QUESTION 39
Which two default attributes serve as stand-alone keys for work zones?
- A. City
- B. Completion Code
- C. Fault code
- D. Travel area
- E. Zip code
- F. Service Code
Answer: D,E
NEW QUESTION 40
A customer is requesting to connect to a 3rd-party webpage via OFSC Mobility.
They need to send some parameters to this webpage as part of the call.
Which configuration is correct when you create the Action Link to support this request?
- A. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and select Main Menu items.
- B. Mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and enter the parameters to be sent within the "POST data" section.
- C. Mark the Action Link as "Is plugin", select the Type as "Native application", enter the URL, enter the parameters within the "POST data" section and select the "Disable the action link in offline option
- D. Do not mark the Action Link as "Is plugin", select the Type as "HTML5 application", enter the URL and select "Use Plugin API".
Answer: B
NEW QUESTION 41
A utility company sees several 'New Connect' activities being added to the routing bucket throughout the day.
They want 'Meter Read' activities to potentially be removed from the technician's route so that the 'New Connect' activities can be assigned if the technician qualifies for the activity.
They enabled reoptimization in their routing plan and created a reoptimization filter targeting the 'Meter Read' activities.
What additional settings are required in the routing plan to meet the desired behavior?
- A. Set the reoptimization goal to "Reduce Overdue". Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.
- B. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Highest', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.
- C. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Low'.
- D. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Low', and the cost of not assigning 'New Connect' activities in the routing bucket to 'High'.
Answer: A
NEW QUESTION 42
Your customer requires the option for supervisors to "supervise" Junior engineers as they are performing certain activities.
For this functionality, you have created a new "Supervision" internal activity to manually link these activities so they start at the same time by different resources.
Which option is a valid way to configure this?
- A. Create a new (related) Link Template with default values.
- B. Create a new (simultaneous) Link Template with "Different Resources" Assignment Constraint.
- C. Create a new (simultaneous) Link Template with default values.
- D. Create a new (related) Link Template with "Different Resources" Assignment Constraint.
Answer: D
Explanation:
Reference https://docs.oracle.com/en/cloud/saas/field-service/18a/facmu/working-with-activities.html#t_createActivityLinkTypes
NEW QUESTION 43
A company has a policy that all their technicians will start their working day at their first job and end their day at the office depot.
What should you set in the system to capture this requirement?
- A. Resource start location = home, Resource end location = office depot, resource type features = working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
- B. Resource start location = home, Resource end location = office depot, resource type features * working time includes travel from last activity is left unchecked, working time includes travel to first activity is checked.
- C. Resource start location = home, Resource end location = home, resource type features = working time includes travel from last activity is checked, working time includes travel to first act left unchecked.
- D. Resource start location = office depot, Resource end location = home, resource type features * working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.
Answer: A
NEW QUESTION 44
When receiving the Resource Tree, Which icon represents a "normal" load of activities for a field resource?
- A. Option B
- B. Option C
- C. Option E
- D. Option D
- E. Option A
Answer: D
NEW QUESTION 45
Which two settings are required to ensure that the "Not activated on time" alert is shown in the GUI for a resource in the system?
- A. Select the "Enable 'Not activated in time" alert and trigger" within the Resource Type features of that resource.
- B. Configure the "Route has not been started XX minutes after the start time of resource work day" Alert setting.
- C. Create a "Not activated on time" action link on the resource's Activate Queue.
- D. Create a "Route is not activated" launch condition in Message Scenarios.
- E. Create a resource filter that has an "Activated contains Activated" condition.
Answer: A,E
Explanation:
Reference https://docs.oracle.com/cloud/august2015/servicecs_gs/FASMU/FASMU.pdf
NEW QUESTION 46
Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.
Your customer has created a new TV Upgrade activity with a manually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?
- A. The activity duration is set as 30 minutes when no learned statistics are available.
- B. The activity duration is set as 30 minutes when learned statistics are available.
- C. The activity duration is set as 48 minutes.
- D. The activity duration is set as 48 minutes when learned statistics are available
- E. The activity duration is set as 48 minutes when no learned statistics are available.
- F. The activity duration is set as 30 minutes.
Answer: C
NEW QUESTION 47
Which three configurations will enable booking to automatically close?
- A. specific work zones at designated times, based on intersections of capacity categories and time slots, set for either the same day or from 1-5 days earlier
- B. specific booking intervals at designated times, set for either the same day or from 1-5 days earlier
- C. specific capacity intervals at designated times, set for either the same day or from 1-5 days earlier
- D. specific work zones at designated times, based on booking intervals including All Day intervals, set for either the same day or from 1-5 days earlier
- E. specific work zones at designated times, based on intersections of capacity categories and booking intervals, set for either the same day or from 1-5 days earlier
Answer: A,D,E
NEW QUESTION 48
You need to configure a property to display a list of a customer's current subscribed servicesjbn your technician's mobile device in an easily readable table format.
How do you accomplish this?
- A. Create a String property and use a Regular Expression to set the format of the table.
- B. Create a File property and use a Regular Expression to set the format of the table.
- C. Create a String property and use the Regular Expression and XSL Transformation fields.
- D. Create a File property and use the Regular Expression and XSL Transformation fields.
- E. Create a String or File property and use the Regular Expression and XSL Transformation fields.
Answer: E
NEW QUESTION 49
After reviewing the overall performance metrics of their workforce, a company identified that their technicians are frequently arriving at jobs late.
They want to use reoptimization to reduce the amount of lateness and improve their technicians' on-time arrival.
Which setting is required to do this?
- A. Enable Reoptimization within the routing plan, then select "Optimize routes."
- B. Enable Reoptimization within the routing plan, then select "Reduce overdue."
- C. Enable Reoptimization within the routing plan, then select "Assign overdue activities."
- D. Enable Reoptimization within the routing plan, then select "Assign high priority activities."
- E. Enable Reoptimization within the routing plan, then select "Reduce overtime "
Answer: C
Explanation:
Reference https://docs.oracle.com/en/cloud/saas/field-service/18a/farcu/using-routing-cloud-service.pdf
NEW QUESTION 50
A utility company sees several "New Connect" activities being dropped into the routing bucket during the day.
They want "Meter Read" activities to be removed from the technician's route so that the "New Connect" activities can be assigned if the technician qualifies for the activity They enabled reoptimization in their route plan and created a reoptimization filter targeting the "Meter Read" activities.
What additional settings are required in the route plan to meet the desired behavior?
- A. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Low".
- B. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an act or "Meter Read" on activities in existing routes to "Low", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "High".
- C. Set the reoptimization goal to "Assign high priority activities". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "Highest", whereas cost of not assigning an / for "New Connect" in activities in the routing bucket to "Normal".
- D. Set the reoptimization goal to "Reduce Overdue". Then set cost of not assigning an activity for "Meter Read" on activities in existing routes to "High", whereas cost of not assigning an activity for "New Connect" in activities in the routing bucket to "Normal".
Answer: C
NEW QUESTION 51
You want to copy Thursday's Time Slot-Based quota to Friday.
On the Quota by Time Slot view, what is a valid way of setting the quota grid so Friday's Quota is 85% of Thursday's Quota?
- A. Select Thursday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation and select Friday as the destination day with an 85% value.
- B. Select Thursday using the calendar. Click "Mass populate" and select the copy day-today operation and select Friday as the destination day with an 85% value.
- C. Select Friday using the calendar. Click "Mass populate" and select the copy day-to-day operate and select Thursday as the destination day with an 85% value.
- D. Select Friday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation and select Thursday as the destination day with an 85% value.
- E. Select Friday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation with an 85% value.
Answer: C
NEW QUESTION 52
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