Latest [Jan 08, 2022] Real ServiceNow CIS-HR Exam Dumps Questions
CIS-HR Dumps To Pass ServiceNow Certification Exam in One Day (Updated 45 Questions)
ServiceNow CIS-HR Exam Syllabus Topics:
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NEW QUESTION 20
What settings define and track cross-scope access to applications?
- A. Access Controls
- B. Restricted Caller Access
- C. Access Restrictions
- D. Business Rules
Answer: B
NEW QUESTION 21
What defines an employee's access to the HR Service Portal / Employee Service Center?
- A. Group membership
- B. User Criteria
- C. Client Roles
- D. HR Criteria
Answer: C
NEW QUESTION 22
If a knowledge base and its articles have no user criteria selected, a user without a role can do what?
- A. contribute, but not read articles
- B. read articles, but not contribute
- C. can neither read nor contribute articles
- D. read and contribute articles
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/task/t_SelectUserCriteria.html
NEW QUESTION 23
With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?
- A. Knowledge feedback related list
- B. Affected Products related list
- C. Translated Versions related list
- D. Article Versions related list
Answer: C
NEW QUESTION 24
What types of HR Document templates may be created in ServiceNow? (Choose two.)
- A. Text document templates
- B. Word document templates
- C. PDF document templates
- D. Document Templates
Answer: C,D
Explanation:
Explanation
Explanation/Reference: https://docs.servicenow.com/bundle/london-hr-service-delivery/page/product/human-resources/ concept/c_HRDocumentTemplates.html#DocumentTypes
NEW QUESTION 25
The HR Admin [sn_hr_core.admin] role allows the user to add members to groups. What additional role is needed for an HR Admin to remove users from groups?
- A. HR User Admin [hr_user_admin]
- B. User Reader [user_reader]
- C. User Writer [user_writer]
- D. User Admin [user_admin]
Answer: A
NEW QUESTION 26
What determines if a user can view a Knowledge article?
- A. ACL Rules
- B. Can/Cannot Read User Criteria
- C. Can/Cannot Contribute User Criteria
- D. HR Criteria
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge- management/task/t_SelectUCArticle.html
NEW QUESTION 27
What kind of records do HR Requests create?
- A. HR Cases
- B. HR Incidents
- C. HR Problems
- D. HR Files
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/configure-hr-record-producer.html
NEW QUESTION 28
Scenario: You have an existing ITSM customer who is now implementing HR Enterprise. In UAT, they discovered that they get an error message about a Read operation from the HR scope to the Global scope being denied. You have verified that each Script Include was written correctly.
What else must be done to allow the Script Includes to work in the HR application?
- A. The Status of the associated record on the Application Restricted Caller Access list must be set to Denied.
- B. You must change Scope for the script includes to work.
- C. You must create a custom ACL to allow the script includes to work.
- D. The Status of the associated record on the Application Restricted Caller Access list must be set to Allowed.
Answer: A
NEW QUESTION 29
The Lifecycle Events [sn_hr_le_case] table is a direct extension of which table?
- A. HR Case [sn_hr_core_case]
- B. HRIT Operations Case [sn_hr_core_case_operations]
- C. Talent Management [sn_hr_core_talent_management]
- D. Task [sc_task]
Answer: A
NEW QUESTION 30
In the HR Guided Setup Module, why are some tasks locked in the Task view?
- A. They require a plugin to be activated first.
- B. They require an elevated role to access.
- C. They are deprecated tasks that should not be completed.
- D. They require other tasks to be completed first.
Answer: A
NEW QUESTION 31
If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?
- A. the activity will be skipped
- B. the activity must be manually closed by the HR professional
- C. the activity must be manually closed by the Subject person
- D. the Lifecycle Event will be canceled
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/configure-hr-lifecycle-event-activity.html
NEW QUESTION 32
What kind of records do HR Requests create?
- A. HR Cases
- B. HR Incidents
- C. HR Problems
- D. HR Files
Answer: A
NEW QUESTION 33
What role is required, at a minimum, to view confidential HR Profile data?
- A. LE Admin [sn_hr_le.admin]
- B. HR Manager [sn_hr_core.manager]
- C. HR Basic [sn_hr_core.basic]
- D. HR Admin [sn_hr_core.admin]
Answer: D
NEW QUESTION 34
What is the purpose of the Owning Group field on the HR Template?
- A. HR Cases are assigned to the Owning Group.
- B. They own the Lifecycle Event.
- C. They approve the Template to be published.
- D. They manage updates to the Template.
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/configure-hr-task-template.html
NEW QUESTION 35
What is the minimum role required to access the HR Properties module?
- A. LE Admin [sn_hr_le.admin]
- B. HR Manager [sn_hr_core.manager]
- C. Admin [admin]
- D. HR Admin [sn_hr_core.admin]
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/t_HRProperties.html
NEW QUESTION 36
If a customer has a huge employee population, complex organizational structures, and requires custom integrations and language translations, what level of configuration complexity would their project be considered?
- A. Low
- B. Drastic
- C. Major
- D. Nominal
Answer: C
NEW QUESTION 37
Which module provides a user-friendly interface new HR Skills and assigning HR skills to members of the HR department?
- A. Skills Definition
- B. Skills Routing
- C. Manage HR Skills
- D. Skills Management
Answer: D
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/t_AssignHRSkillsToUsers.html
NEW QUESTION 38
Which of the following are examples of HR application scopes? (Choose four.)
- A. Human Resources: Knowledge
- B. Human Resources: Lifecycle Events
- C. Human Resources: Core
- D. Human Resources: Integrations
- E. Human Resources: Global
- F. Human Resources: COE
- G. Human Resources: Service Portal
Answer: A,C,D,E
NEW QUESTION 39
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
- A. HR Profiles
- B. Document Template
- C. User Criteria
- D. HR Service Template
- E. HR Criteria
- F. HR Template
- G. Upload File
Answer: A,C,E,G
NEW QUESTION 40
What type of information does the HR Profile contain?
- A. A user's password
- B. User login and department information
- C. Personal employee data
- D. Group membership and role information
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/c_HRProfileRecords.html
NEW QUESTION 41
What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)
- A. This ensures that confidential HR data is only accessible to users with an HR role.
- B. It is not necessary because the system Admin always has access to all HR data.
- C. This ensures that HR has control over further HR configurations.
- D. The HR Admin role should remain a part of the system Admin role.
Answer: A,C
NEW QUESTION 42
When a Guided Setup task is marked as complete, how can it be reopened?
- A. Restart the Guided Setup entirely
- B. Closed tasks cannot be reopened
- C. Submit a request in HI
- D. Click the Mark as Incomplete button
Answer: D
NEW QUESTION 43
When configuring a PDF Document Template, how does the system map form fields to ServiceNow fields?
- A. The Document field type on the PDF Template Mappings record
- B. The Document field on the PDF Template Mappings record
- C. The Preview value field on the PDF Template Mappings record
- D. The Mapping field on the PDF Template Mappings record
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/ task/PDFTemplate.html
NEW QUESTION 44
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