IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 : A2010-591 Exam Questions

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IBM A2010-591 Exam Syllabus Topics:

IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. How can an incident management process provide value to the business?

A) to align people and processes for the delivery of service
B) to help control infrastructure cost when adding new technology
C) to reduce the impact of service outages
D) to enable users to resolve problems

2. Which two job roles can help identify how CMDB. provisioning, and monitoring address key IT asset and service management requirements of an organization? (Choose two.)

A) System engineers
B) Application engineers
C) Process owners
D) Application specialists
E) Process experts

3. Which two resources contain the most up-to-date platform compatibility matrix information in order to validate a solution design? (Choose two.)

A) IBM Tivoli Forums
B) Tivoli Field Guides
C) IBM Support Web page
D) Tivoli User Group Web page
E) IBM DeveloperWorks wikis

4. What are two benefits that an IT asset management solution can provide? (Choose two.)

A) Reduce total cost of ownership
B) Real-time asset monitoring
C) Faster software provisioning
D) Increase productivity
E) Increase asset functionality

5. A customer has implemented a solution from a third-party vendor that is capable of creating asset inventory. Which IBM tool can provide a fully functional CMDB?

A) IBM Tivoli Asset Discovery for Distributed
B) IBM Tivoli Monitoring
C) IBM Tivoli Application Dependency Discovery Manager
D) IBM Tivoli Business Service Manager

Solutions: