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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Call Flow Configuration and System Monitoring | - SIP line behavior and en bloc dialing - ARS short codes and routing control - Incoming Call Routes (ICR) and call handling - System Status Application (SSA) usage |
| Integrated System Logging and Network Diagnostics | - System logging and event analysis - Network diagnostics using tools such as Wireshark |
| System Status, Troubleshooting, and Alarm Management | - System Status Application monitoring - ISDN/PRI troubleshooting and alarm handling - System Monitor and debug tools - VoIP troubleshooting (latency, jitter, lag) |
| Understanding of Avaya IP Office Platform and Security Administration | - Session Border Controller and SIP security concepts - Core platform components and architecture - Security administration and service users |
| Data Backup, Restoration, and System Upgrades | - System restoration and recovery processes - Upgrade planning and execution - Backup strategies and procedures |
Avaya IP Office™ Platform Support Online Test Sample Questions:
In the Distributed Voicemail Pro and the Central Voicemail Pro, what protocol do they use to communicate with each other?
- A. Small Community Network (SCN)
- B. Session Initiation Protocol (SIP)
- C. Primary Rate Interface (PRI)
- D. Routing Information Protocol version 2 (RIPv2)
Correct Answer: A 🗳️
What is the approach for updating the voice prompts on the Embedded Voicemail?
- A. Leveraging the External File Management feature in the System Status Application
- B. Utilizing the Voice Wizard capability in the Manager Application
- C. Using the Embedded File Management option in the Manager Application
- D. Adopting the Embedded Monitoring Management tool
Correct Answer: C 🗳️
In the IP Office Manager program, under what condition will the Voicemail Recording tab be displayed?
- A. Voicemail Pro is running on a Linux-based system.
- B. The IP Office Platform has Essential Edition enabled.
- C. The IP Office Platform is running the Server Edition.
- D. Voicemail Pro/Lite is selected in the IP Office.
Correct Answer: D 🗳️
A customer requires a Hunt Group to be created for their main incoming number. The Hunt Group should have four members and use longest wait logic. The user's extension should ring for 10 seconds before trying the next available person.
Which timer should be configured with a value of 10 seconds to achieve this requirement?
- A. The Hunt Group overflow timer
- B. No answer time for the Hunt group
- C. Fall-back timer
- D. No answer time for the User
Correct Answer: B 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
Which IP Office 500 V2 base card provides support for both Analogue and Digital telephony, and also provides the capability to add additional trunk interfaces?
- A. the VCM Card
- B. the Base Carrier Card
- C. the Combination card
- D. the TCM8 Card
Correct Answer: C 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
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