Avaya Workforce Engagement Support Certified : 33160X Exam Questions

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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. A technician is preparing for the slipstream installation in Avaya Workforce Engagement.Which twostatementsabout slipstream installation are true? (choose two)

A) Install the Avaya Workforce Engagement base software,followedby the WFO update Package and the HFR package.
B) Install the WFO Update package, as well as necessary stand-alone KBs at the same time.
C) Install the HFR package first, then thelatestWFO update package, as well as necessary stand-alone KBs in the sequence.
D) Install the Avaya Workforce Engagement base software,followedby the HFR Package.

2. Whichstatementdescribes a part of the Avaya Workforce Engagement server validation process?

A) The server group and server type are automatically detected by the SR Validator
B) All server validation information is maintained on a separate logging server
C) The SR validator attempts to fix any issues it finds
D) The SR validator compares the current installation and configuration to the requeriment file for that server

3. Happens when the framework installation fails?

A) All installation errors Will appear on the alarms page of Element Manager
B) The installer Will stop and quit from the tool. Once the issue is resolved, the installer Will restart from the beginning of the installation.
C) The installer Will stop but does not quit from the tool. Failed components are tracked to the installer's log file.
D) Errors Will appear in black text in the SR tool.

4. To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does Avaya Workforce Engagement require?

A) CMS
B) Phone
C) Quality
D) Dialer

5. The technician has just restarted the WFO_ProductionDomain_ProductionServer Service on the application server and is now having problems logging into the web portal. What should be checked first?

A) That the security settings on Internet Explorer 11 allows Access to multiple servers.
B) That the beasvcX64.exe process didn 't reach the memory required
C) That the wlsvcX64.exe process didn 't reach the memory required.
D) That there is no connection via WIFI.

Solutions: