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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Visit Planning | 23% | - Visit Plan and Visit Plan Targets - Visit Schedule and Frequency - Territory Management - Visit Planning Process |
| Visit Execution | 23% | - Visit Execution Process - Photo Capture and Survey - Inventory Check and Product Listing - Promotion Check and Promotion Details - Visit Tasks and Task Types - Order Capture and Order Submission |
| Store Execution | 15% | - Store Execution Process - Planogram Compliance - Assortment Monitoring - Store Survey and Feedback |
| Admin and Configuration | 12% | - Mobile Configuration - Reports and Dashboards - User Setup and Permissions - Consumer Goods Cloud Data Model |
| Visit Planning and Execution Configuration | 15% | - Configuration of Promotion Checks and Promotion Details - Configuration of Order Capture and Order Submission - Configuration of Inventory Checks and Product Listings - Configuration of Visit Plans and Visit Plan Targets - Configuration of Visit Tasks and Task Types - Configuration of Photo Capture and Survey |
| Store Execution Configuration | 12% | - Configuration of Store Survey and Feedback - Configuration of Assortment Monitoring - Configuration of Planogram Compliance - Configuration of Store Execution Process |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
1. Which are the two primary use cases for performing an in-store survey?
A) Gathering feedback from customers, consumers shoppers, and staff
B) Gathering data on promotions, inventory requirements and product quality
C) Gathering data on inventory reconciliation
D) Gathering point of sale data
E) Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=5
2. A B2B telecommunications company uses Communications Cloud to sell technically complex products. Their operations team faced order fallouts due to incorrect configurations of the quotes. At the same time, their sales team said that it takes too much time to educate a new account executive due to the product's complexity, and even after studying, it doesn't prevent mistakes in the quotes.
What two options need to be implemented to improve the current situation?
A) Configure steps in the Order Fulfillment process to guide the product configuration.
B) Create an order validation task in the Order Fulfillment process.
C) Configure Advanced Rules to validate the quote configuration.
D) Implement the Guided Sales using OmniScripts.
3. How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment?
A) Check-in through Salesforce Maps on mobile
B) Check-in through standard location picker Lightning Web Component in Salesforce Mobile App
C) Check-in through Einstein Vision
D) Check-in through Salesforce Mobile App
4. A developer has modified the EPC price amount of one mobile device using the Product Designer from Communications Cloud. After the price has been changed, the developer wants to check the previous EPC price amount to track pricing metrics and get some forecast metrics.
How can the developer check the previous price amount on the mobile device?
A) Using Price List Entry History checking the changes done after having enabled Track Field History on Price List Entry object
B) Creating a new custom field on Price List Entry and populating it with a trigger that was created before changing the price
C) Using EPC project feature checking the changes done for the defaulted project after having enabled the feature
D) Using the versioning feature and comparing the prices for the versioned product after having enabled the feature
5. Which Lightning component can an admin add to a Consumer Goods assessment task record page?
A) Planogram Check
B) Inventory Check
C) In-Store Products Check
D) Promotion Check
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: C,D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: B |



