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IBM M6040-520 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Retail Industry Knowledge | - Retail operations and business processes - Customer experience in retail environments |
| IBM Retail Store Solutions Portfolio Overview | - Retail software solutions and platforms - Retail hardware and POS systems |
| Solution Positioning and Value Selling | - Mapping IBM solutions to business needs - Identifying customer requirements |
| Sales Methodology | - Consultative selling approach - Competitive positioning and differentiation |
| Implementation and Deployment Considerations | - Post-sales support and maintenance concepts - Solution deployment lifecycle |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
1. The 4685-S01 Charge-Coupled Device (CCD) hand held bar code scanner is designed for use in which area of the world?
A) Europe and Africa
B) North America
C) Asia
D) Latin and South America
2. Where can TGCS Business Partners find marketing campaign information, sales tools, and links to education to help them grow their business and drive profits?
A) Systems College
B) POSLink
C) Knowledgebase
D) TGCS Web site
3. How are retail environments within the larger retail industry grouped?
A) Divisions
B) Segments
C) Chains
D) Sectors
4. Which Web site is used to look up standard TGCS hardware and software prices?
A) Systems College
B) PartnerWorld
C) Techline
D) Sales Manual
5. Which printer is included in the SurePOS ACE Independent Grocer Package?
A) 4679 Printer
B) 4610 SureMark Fiscal Printer
C) 4689 Printer
D) 4610 SureMark Printer
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: D |



