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Apple 9L0-010 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Macintosh Operating System Support | - Mac OS Installation and Configuration - System Administration - User Support and Maintenance |
| Topic 2: Macintosh Troubleshooting | - Software Troubleshooting - System Recovery and Repair - Hardware Diagnostics |
| Topic 3: Apple Service Procedures | - Repair Safety and Handling Procedures - Service Documentation and Resources |
| Topic 4: Macintosh Hardware | - Macintosh System Components - Hardware Identification and Specifications - Hardware Repair Procedures |
Apple Macintosh Service Certification Sample Questions:
Verifying that a computer functions properly after you repair it ensures that _____. SELECT THREE
- A. the original issue has been resolved
- B. third-party software is working
- C. the computer will continue to function after the repair
- D. the computer falls under service warranty
- E. no new problems have been introduced during the repair
Correct Answer: A,C,E 🗳️
You are removing the main battery from MacBook Pro 17" Early 2009 model. Which of the
following is best practice when handling this.
- A. Hold the battery carefully by its edges only
- B. Recover any puncture or tear into the soft mylar with copal
- C. Hand the best with one hand, pressing between the soft
- D. Hand the best any way, it does not matter
Correct Answer: A 🗳️
If the embedded battery with exposed cell packs from a MacBook Air (Late 2010) is dropped during service, it should always be replaced.
- A. True
- B. False
Correct Answer: A 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
What type of tape do you use to keep disconnected cables out of the way when replacing logic boards in a MacBook Pro (Retina 15-inch)?
- A. Foil
- B. None of the above
- C. Kapton
- D. EMI
Correct Answer: C 🗳️
Which of the following is NOT a valid power saving technique in recent Mac computers?
- A. Activate automatic hard disk sleep.
- B. Disconnect all peripherals.
- C. Set up locations optimized for different environments.
- D. Use wireless networks instead of wired networks.
- E. Activate automatic display sleep.
Correct Answer: D 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
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