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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Administration and Maintenance | |
| Network Configuration and Services | |
| Applications and Processes Management | |
| Installation and Configuration of OS X 10.9 | |
| Troubleshooting and Support Techniques | |
| User Accounts and File Systems |
Apple OS X Support Essentials 10.9 Sample Questions:
In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?
- A. Disk Utility Preferences
- B. System Preferences
- C. Finder Preferences
- D. Archive Utility Preferences
Correct Answer: D 🗳️
All Apple software updates are handled via the Mac App Store.
- A. How can you identify duplicate fonts?
- B. Which application can you open to initiate Apple software updates?
- C. Which items fall under the file quarantine system?
- D. What can you enable to locate a lost Mac system?
Correct Answer: B 🗳️
A new 5 MB file was backed up by Time Machine yesterday. Today the file was edited, and has grown to 6 MB. It is about to be backed up by Time Machine again. How does Time Machine perform this backup?
- A. Time Machine copies the 6 MB file to the backup drive, and keeps both the new backup file and the original backup file on the backup drive.
- B. Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, and keeps both the new backup file and the original backup file.
- C. Time Machine copies the 6 MB file to the backup drive, and deletes the original backup copy of the file from the backup drive.
- D. Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, then creates a 500 KB parity file, and keeps all three files: the two new files representing the 1 MB of file changes, and the original backup file.
Correct Answer: B 🗳️
How does IPv4 addressing differ from IPv6 addressing?
- A. If a network device needs to send data to another network device on the same LAN, it addresses the outgoing packets based on the destination device's MAC address.
- B. In Network preferences, all network service interfaces with a green status indicator are being used for network activities. However, again, all network traffic that isn't better handled via a local connection is sent to the primary network service interface. The primary network service interface is the top most active interface in the listing.
- C. Most common IP addresses and subnet masks share the same IPv4 formatting. An IPv4 address is a 32-bit numberrepresented in four groups of three-digit numbers, known as octets, separated by periods. Each octet has a value between 0 and 255. An IPv6 address is a 128-bitnumber that's presented in eight groups of four-digit hexadecimal numbers separated by colons. This allows for a huge range of addresses, and as a result IPv6 addressing essentially includes subnet information.
- D. OS X sharing services include DVD or CD sharing, ScreenSharing, File Sharing, Printer Sharing, Scanner Sharing, Remote Login, Remote Management (ARD), Apple Events, Internet Sharing, and Bluetooth Sharing.
Correct Answer: C 🗳️
You are configuring an OS X Mountain Lion computer that will be located in a public space. You want anyone to be able to log in and use Safari, but you do NOT want their Safari browser history to remain on the computer after users log out. Which action will let the computer function in the desired manner?
- A. Enable the Guest account for login.
- B. Create a Sharing Only account.
- C. Create a Guest account.
- D. Create a managed account with Parental Controls.
Correct Answer: A,C,D 🗳️
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