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Salesforce Plat-UX-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leveraging Adjacent Roles and Skills | 19% | - Working with product and business teams - Collaboration with architects and designers - Integrating UX and technical perspectives - Leading cross-functional work |
| Topic 2: Tools and Artifacts | 23% | - Design frameworks and methods - Strategy mapping and modeling - Documentation and visualization - Decision-making tools |
| Topic 3: Intangible Deliverables | 26% | - Governance and mindset - Stakeholder alignment - Culture and capability building - Change and adoption enablement |
| Topic 4: Value Design | 32% | - Ethics and value alignment - Value measurement and outcomes - Context and innovation impact - Strategic direction and rationale |
Salesforce Certified Platform Strategy Designer Sample Questions:
1. The design team at Cloud Kicks has designed a desirable solution for customers that is viable to the company's business model. The strategy designer on the team now needs to determine the feasibility of the solution.
Which three main areas should be focused on to assess feasibility?
A) Distribution channels, capabilities, and potential partners
B) User desirability, company viability, and deployment stability
C) Business ROI, data analytics, and customer engagement
2. A design team presents their vision for a new product, and their executive team has some fundamental questions about how the product strategy will drive business outcomes.
What should the strategy designer do to address these concerns?
A) Collect feedback and use it to define constraints for a new co-creation activity with stakeholders.
B) Provide a breakdown of the strategy, linking features with consumer benefits and outcomes.
C) Share stories from research that show the design team understands the customers' needs.
3. Cloud Kicks' product team is working with the sales team to identify a new feature to add to their next product release. A developer on the team believes it may be on an upcoming Salesforce Release.
Which resource should be used to verify this?
A) Salesforce Developer Release Notes
B) Salesforce Architects Product Roadmaps
C) Salesforce Lightning Design System Release Notes
4. Customer service surveys and user feedback reveal Cloud Kicks' users desire new features on the sales platform How should the strategy designer collaborate with the UX designer to ensure those features are both viable and feasible?
A) Identify user quotes to make the case.
B) Co-create a journey map with users
C) Align design implications to business goals.
5. In listening to its customer and influencers Cloud Kicks (CK) identifies a design opportunity to create a more sustainable sneaker Which additional topics should CK consider before framing the design challenge as a How Might We question?
A) Potential market sire and supply chain costs
B) Shareholder priorities and design team capabilities
C) Business drivers and signals of success
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A |



