HP Selling HP BSM Solutions : HP2-N31 Exam Questions

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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. From a BSM perspective, which qualifying question would you ask the VP of Operations regarding the consequences of having separate event monitoring tools?

A) Do you know when an application or service will be ready for deployment into the production environment?
B) How are you tracking financial expenses in a siloed infrastructure?
C) Are you able to monitor native iPhone Mobile applications end-to-end?
D) Does duplication of error tracking efforts slow the time to resolve problems?

2. Which customer challenge does BSM Application performance management most specifically address?

A) inability to provide a holistic and cross-domain view of their entire IT infrastructure
B) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)
C) inability to detect the root-cause of an application problem
D) need to develop a multi-screen monitoring view of the cross-domain infrastructure

3. What is a BSM discovery question that you should ask to an IT executive relating to how they are aligning IT with the business and meeting customer expectations?

A) How do you market and promote the value that IT brings to your organization?
B) How do you continue to deliver applications and services that meet or exceed service level agreements?
C) How can you become more efficient in reducing costs and more predictable around IT issues impacting your business services?
D) How do you improve the trust and confidence in an industry with financial closures and questionable compensation structures?

4. Which capabilities of the BSM Network Management solution help customers achieve their goals? (Select two.)

A) consolidation of multiple tools to reduce cost
B) cross-domain event tracking and management capability
C) faster problem resolution, freeing up resources for other priority projects
D) business process testing and reporting
E) real user monitoring

5. Which key customer persona is most likely associated with and involved in Application Performance management?

A) Chief Marketing Officer
B) Director of Operations
C) Senior Project Manager
D) Quality Assurance Director

Solutions: