IIC C131 Exam Questions : Advanced Skills for the Insurance Broker and Agent

  • Exam Code: C131
  • Exam Name: Advanced Skills for the Insurance Broker and Agent
  • Updated: Aug 27, 2026
  • Q&As: 79 Questions and Answers

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IIC C131 Exam Syllabus Topics:

SectionObjectives
Regulatory and Legal Environment- Compliance and consumer protection
- Insurance regulations in Canada
Insurance Brokerage Practice- Client relationship management
- Professional ethics and conduct
- Broker roles and responsibilities
Risk and Insurance Fundamentals- Insurance principles and coverage types
- Risk identification and assessment
Underwriting and Policy Management- Policy administration and endorsements
- Underwriting guidelines and decision-making
Claims and Loss Handling- Claims processes and documentation
- Loss adjustment principles

IIC Advanced Skills for the Insurance Broker and Agent Sample Questions:

Question 1

What is a disadvantage of a broker using one-way communication with clients?

A. Too costly
B. Client may not read the communication
C. Lack of generalization for clients
D. Time consuming


Question 2

How can world events, such as climate change and flood, affect insurance?

A. Deductibles need to be removed from policies.
B. Insurers need to modify their terms.
C. Excess levels will become mandatory.
D. Premiums will become less expensive.


Question 3

Which peril is commonly excluded under the commercial property broad form (CPBF)?

A. Explosion of natural or manufactured gas
B. Leakage from fire suppression systems
C. Pollution
D. Riot


Question 4

A commercial insurance agent receives a request for commercial automobile insurance from a client who transports radioactive materials. When reviewing the Autoplus report, the agent notices that the client frequently changes insurance providers, but there is no gap in insurance and the client only has minor claims in their history. What will the agent likely do, and why?

A. Accept the risk with no deductible, as this will offset the risk's loss ratio
B. Decline the risk, as it will not be profitable
C. Decline the risk, as the motor vehicle record should have been included with the application
D. Accept the risk, as the agent's insurer writes the business


Question 5

A group of stockholders is bringing a class action lawsuit, stating that the finances of the corporation in which they hold stock are being mismanaged. Which policy would likely respond to such a lawsuit?

A. Fiduciary obligation
B. Shareholders equity liability
C. Directors and officers liability
D. Employee dishonesty


Solutions:

Question 1
Answer: B
Question 2
Answer: B
Question 3
Answer: C
Question 4
Answer: D
Question 5
Answer: C

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