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HP HP2-B149 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Printing Services & Support | - Explain HP Care Pack and support offerings - Value of services in total solution |
| Topic 2: HP Printing Hardware Portfolio | - Differentiate HP printing solutions versus competition - Understand key HP printing product features and benefits |
| Topic 3: Sales Strategies | - Position HP printing solutions effectively - Handle objections and close sales |
| Topic 4: Customer Needs Analysis | - Recommend appropriate HP printing hardware - Identify customer printing requirements |
HP Selling HP Printing Hardware 2017 Sample Questions:
Question 1
Which of the following questions helps to determine a customer's workflow?
A. Does the client currently use print management and output solutions?
B. What is the estimated number of employees using office printers?
C. What is the estimated total company paper usage per month?
D. How often does the customer order supplies?
Question 2
DRAG DROP
HP's strategy while designing a solution is based on the fact that not all the customers have the same requirements.
Match the stage of a customer's print journey to their main focus during that stage. (Select all that apply.)
Question 3
Which technology has the best environmental credentials of any HP printing platform in its class?
A. LaserJet
B. PageWide
C. Inkjet
D. Jetintelligence
Solutions:
| Question 1 Answer: C | Question 2 Answer: Only visible for members | Question 3 Answer: B |



