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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Strategy and Positioning | - Selling methodology for services - Competitive differentiation |
| Topic 2: Customer Value and Business Outcomes | - Customer challenges and pain points - Value proposition of lifecycle services |
| Topic 3: Lifecycle Engagement Model | - Optimize and retire phase - Manage and support phase - Consult and design phase - Deploy and implement phase |
| Topic 4: HPE Lifecycle Services Overview | - Introduction to HPE PS Lifecycle Services - Service portfolio positioning |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
Which HP Service uses artificial intelligence and automation to enable customers to anticipate, identify, and resolve device problems before they make an impact on the business?
- A. HP Device Recovery Service
- B. HP Wolf Protect and Trace
- C. HP Active Care
- D. HP Next-Business Day Service
Correct Answer: C 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
Which HP Lifecycle Services can Partners sell but are fulfilled by HP? (Select three.)
- A. HP Device Media Retention
- B. HP Renew Services
- C. HP Post Warranty Services
- D. HP Set Up Services
- E. HP Fix Services
- F. HP Collaborate Services
Correct Answer: B,D,E 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
An HP Power Services Partner needs to prepare a proposal for a customer interested in HP Lifecycle Services.
The customer has specific considerations and has asked the Partner to prepare separate proposals based on different variables.
What should the Partner use to create a business case for this customer?
- A. A virtual reality (VR) environmental demo
- B. The Value Management Office tool at ecosystems.US
- C. Al-based insights on the customer's industry available from HP TechPulse
- D. HP presentation materials at HP Sales Central
Correct Answer: B 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
A potential customer has asked you how HP Lifecycle Services compare to a competitor's services that they have used in the past.
What is the HP recommended way to prepare a response to this question?
- A. Visit the competitor's website to read the descriptions of their services
- B. Refer to the battlecards for the various HP Lifecycle Services
- C. List the different HP Services websites that the customer can visit for more information
- D. Compile a list of issues customers have had with the competitor's services
Correct Answer: B 🗳️
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