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ISEB BH0-013 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Requirements Engineering | 17.5% | - Use cases and data models - Requirements validation and management - Requirements elicitation, classification, documentation |
| Topic 2: The Business Analysis Role | 12.5% | - Scope and responsibilities of a Business Analyst - Business Analysis competencies - Business Analysis process model |
| Topic 3: Business Process Modelling | 15% | - Value chain analysis - Improving business processes - Process hierarchy and models |
| Topic 4: The Strategic Context | 12.5% | - Internal environment analysis (VMOST, SWOT) - External environment analysis (PESTLE) - Business Analysis Service Framework |
| Topic 5: Making a Business Case | 15% | - Feasibility assessment - Developing and presenting the business case - Cost-benefit analysis |
| Topic 6: Stakeholder Analysis and Management | 12.5% | - Managing stakeholder communication - Power/Interest grid and RACI matrix - Identifying stakeholders |
| Topic 7: Investigating the Business Situation | 15% | - Interviewing, workshops, observation - Document analysis, scenarios, prototyping - Recording and documenting findings |
ISEB Foundation Certificate in Business Analysis Sample Questions:
Cars, trucks and motorbikes are all types of vehicle. What structure could be used on a class model to model this?
- A. Generalisation
- B. Exclusivity relationship
- C. The <<include>> construct
- D. Association class
Correct Answer: A 🗳️
Style guides, manuals and job descriptions are examples of what type of knowledge?
- A. Tacit.
- B. Organisational.
- C. Explicit.
- D. Implicit.
Correct Answer: C 🗳️
In which stage of the requirements engineering process are requirements checked to see whether they are well formed and SMART?
- A. Requirements analysis.
- B. Requirements elicitation.
- C. Requirements documentation.
- D. Requirements management.
Correct Answer: A 🗳️
It is claimed that a new system will bring improved job satisfaction to employees. How should this improved job satisfaction be classified?
- A. As an intangible cost.
- B. As a tangible cost.
- C. As a tangible benefit.
- D. As an intangible benefit.
Correct Answer: D 🗳️
One of the stages of the Business Activity Process Model is 'Consider the perspectives'. Which of the following would be particularly relevant in this stage?
- A. Cost Benefit Analysis.
- B. PESTLE analysis.
- C. Business Activity Modelling.
- D. Requirements Modelling.
Correct Answer: C 🗳️



