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IBM M2040-656 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Selling & Positioning Solutions | 27% | - Identifying customer business needs - Competitive differentiation - Migration and implementation scenarios - Trial and proof-of-concept process |
| Topic 2: IBM SmartCloud & Cloud Offerings for Social Business | 46% | - IBM Cloud strategy and positioning - Overview of IBM SmartCloud for Social Business
|
| Topic 3: Pricing & Licensing Models | 27% | - Tiered and volume-based pricing - SaaS pricing structures - Subscription and billing options |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
When an order is placed, the seller must provide what additional information before the order can be provisioned?
- A. A mobile phone number
- B. A customer reference
- C. A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
- D. A secondary credit card in case the customer forgets to pay their bill
Correct Answer: C 🗳️
What is the purpose of a part number for an overage fee?
- A. None of the above
- B. To bill customers when their stock price exceeds their market value
- C. To bill customers whose inbound email exceeds their SPAM threshold
- D. To bill customers when they exceed their purchased authorized user entitlement
Correct Answer: D 🗳️
Which of the following are the key benefits of Communities?
- A. Enables people to work together more effectively
- B. All of the above
- C. Facilitates cross-company collaboration since participants can join without paying for a subscription
- D. Brings people together to a central place to collaborate on projects or topics
Correct Answer: B 🗳️
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