HP Selling HP EMEA cMPS : HP2-B120 Exam Questions

  • Exam Code: HP2-B120
  • Exam Name: Selling HP EMEA cMPS
  • Updated: Jul 21, 2026
  • Q&As: 50 Questions and Answers

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HP HP2-B120 Exam Syllabus Topics:

SectionWeightObjectives
Audit and Control4%- Reporting and control procedures
- Contract compliance and auditing
HP Channel MPS Program and cMPS Discounts32%- Discount structures and margins
- cMPS program rules and eligibility
- Contract terms and conditions
Market Dynamics and HP Channel/Partner MPS Offering12%- HP channel partner program structure
- EMEA MPS market overview
- Positioning cMPS vs other MPS models
Cost Per Page and HP cMPS Pricing Tool12%- Using the official cMPS pricing tool
- Cost per page calculation models
- Base + Click and Level Pay models
Partner Status, Contractual Cartridges and Contract Upload11%- Partner qualification and status
- Contractual cartridge definition and usage
- ICPP contract upload process
The Value of the Printing System29%- Value proposition and customer benefits
- HP printing system architecture
- Selling and presenting the solution

HP Selling HP EMEA cMPS Sample Questions:

1. Which discount process is used for HP supplies within the cMPS program?

A) OPG where available
B) Pre-Approved OPG discount
C) SCRP
D) Smart Quote with SBD form


2. Who can benefit from the HP Care Pack value proposition?

A) Distributor
B) The customer and Channel Managed Print Services partner
C) Only the customer, because it is a customer product
D) HP


3. Which statement best describes the usage of the pricing tool in the Channel Managed Print Services program?

A) The HP partner can choose whether or not to adopt the tool.
B) The HP partner must use the pricing tool for contract calculation.
C) Pricing tool results must be checked by the HP Partner Account Manager before presenting them to the customer
D) Use of the pricing tool is mandatory for the first three deals in a month


4. What is part of the HP imaging and printing hardware value proposition?

A) Number 1 in sales volumes per product
B) Smallest product footprint form factor
C) Most new models introduced every year
D) Recognized for world class reliability


5. What are HP Care Pack services?

A) Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
B) Bundled Genuine HP supplies and maintenance kits provided to customers at specific service intervals
C) Teams of HP Customer Engineers who travel to customer locations for installation, maintenance, and troubleshooting
D) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: B
Question # 4
Answer: B
Question # 5
Answer: D

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