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HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Market Dynamics and HP Channel/Partner MPS Offering | 12% | - HP channel partner program structure - EMEA MPS market overview - Positioning cMPS vs other MPS models |
| HP Channel MPS Program and cMPS Discounts | 32% | - Discount structures and margins - cMPS program rules and eligibility - Contract terms and conditions |
| The Value of the Printing System | 29% | - Value proposition and customer benefits - HP printing system architecture - Selling and presenting the solution |
| Cost Per Page and HP cMPS Pricing Tool | 12% | - Using the official cMPS pricing tool - Cost per page calculation models - Base + Click and Level Pay models |
| Partner Status, Contractual Cartridges and Contract Upload | 11% | - Partner qualification and status - Contractual cartridge definition and usage - ICPP contract upload process |
| Audit and Control | 4% | - Reporting and control procedures - Contract compliance and auditing |
HP Selling HP EMEA cMPS Sample Questions:
Which discount process is used for HP supplies within the cMPS program?
- A. OPG where available
- B. Pre-Approved OPG discount
- C. SCRP
- D. Smart Quote with SBD form
Correct Answer: A 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
Who can benefit from the HP Care Pack value proposition?
- A. Distributor
- B. The customer and Channel Managed Print Services partner
- C. Only the customer, because it is a customer product
- D. HP
Correct Answer: A 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
Which statement best describes the usage of the pricing tool in the Channel Managed Print Services program?
- A. The HP partner can choose whether or not to adopt the tool.
- B. The HP partner must use the pricing tool for contract calculation.
- C. Pricing tool results must be checked by the HP Partner Account Manager before presenting them to the customer
- D. Use of the pricing tool is mandatory for the first three deals in a month
Correct Answer: B 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
What is part of the HP imaging and printing hardware value proposition?
- A. Number 1 in sales volumes per product
- B. Smallest product footprint form factor
- C. Most new models introduced every year
- D. Recognized for world class reliability
Correct Answer: B 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
What are HP Care Pack services?
- A. Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
- B. Bundled Genuine HP supplies and maintenance kits provided to customers at specific service intervals
- C. Teams of HP Customer Engineers who travel to customer locations for installation, maintenance, and troubleshooting
- D. HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
Correct Answer: D 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
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