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HP HP2-H41 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Care Pack and Support Services | - Service offerings
|
| Workflow and Productivity Solutions | - Business productivity features
|
| Security and Compliance | - Print security solutions
|
| Basic Troubleshooting | - Common printing issues
|
| Printing Technologies | - Core printing technologies
|
| HP Imaging and Printing Portfolio Overview | - HP printer and multifunction product lines
|
| Environmental Sustainability | - Sustainable printing initiatives
|
| Customer Needs Assessment and Solution Positioning | - Identifying customer printing requirements
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
Question 1
What are the four categories of the HP imaging and printing solutions strategy?
A. Manageability, security, mobility, and workflow
B. Courtesy, security, integrity, and robustness
C. Document management, version control, workflow improvement, and fleet management
D. Optimization, management, improvement, and version control
Question 2
What is the result of implementing an infrastructure-oriented HP solution?
A. Any hardcopy device can be connected to the LAN without problems.
B. An optimized foundation supports a stable, adaptable, and efficient platform.
C. Only HP devices are supported as active devices.
D. This type of solution only works if the customer is tightly integrated with suppliers and customers.
Question 3
Why is the growth rate of mobile scanners higher than it is for any other segment in the scanner market?
A. Because mobile scanners are less expensive than MFPs are
B. Because mobile scanners use less energy than other scanners do for the image quality they provide
C. Because the market for network scanners is saturated
D. Because mobile workers use traditional scanners more often
Question 4
How do people interact with a business document? (Select two.)
A. without emotion
B. by smell
C. by touch and sight
D. with curiosity
E. consciously and unconsciously
Question 5
What is the key driver in a transactional type of sale?
A. long-term planning
B. the product
C. the customer
D. perceived customer benefits
Solutions:
| Question 1 Answer: A | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: D,E | Question 5 Answer: C |
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Montague 
Adela 
Natalie 
Hugo 
Viola 
Mignon 
Fitzgerald 
