HP HP5-H10D Exam Questions : Delta -Selling HP PPS ServiceOne Services

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HP HP5-H10D Exam Syllabus Topics:

HP Delta -Selling HP PPS ServiceOne Services Sample Questions:

Question 1

Which type of HP service sends a trained technician to the customer business for hardware repair?

A. Offsite repair, offsite return
B. Offsite repair, pick and return change
C. Accidental damage protection
D. Onsite repair

Question 2

Which HP PPS Services can be offered to a customer when their previous engagement arrives at renewal?
(Select two.)

A. HP Contractual Services
B. HP Defective Media Retention
C. HP Maintenance Kit replacement
D. HP Post Warranty Care Pack
E. HP Refresh Services

Question 3

Based on the success story of the Cherokee County School District, which benefits did they realize
through HP Care Pack Services? (Select three)

A. Efficient support of mobile users
B. Secure protection of sensitive data
C. Reduced theft of computers and printers
D. Support for users with efficient escalation process
E. Increased staff productivity
F. Removal of unplanned repair costs

Question 4

Which HP PPS Services allow customers to add leasing of the new hardware purchased within the
pricing?

A. HP Custom Contractual Services
B. HP Care Pack Services
C. HP Standard Contractual Services
D. HP Priority Services

Question 5

Which type of HP Care Pack Service helps to eliminate the negative effects of equipment downtime on a
customer's business?

A. Data Protection Services
B. Mitigation of Risk Services
C. Equipment Deployment Services
D. Hardware Protection Services

Solutions: