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IBM 00M-238 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Selling & Positioning IBM Commerce | 25% | - Competitive differentiators - Deployment models: On-premise vs Cloud - Customer pain points and solution mapping |
| Topic 2: Marketing & Commerce Integration | 20% | - Precision marketing capabilities - Analytics and campaign management - Multi-channel experience management |
| Topic 3: Order Management & CPQ Solutions | 35% | - Pricing rules and management - Order capture and fulfillment processes - Enterprise product configuration complexity - Configure, Price, Quote (CPQ) fundamentals |
| Topic 4: IBM Commerce Solutions Overview | 20% | - Supported business models (B2C, B2B, B2B2C) - WebSphere Commerce platform capabilities - Key value propositions |
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?
- A. Buy
- B. Service
- C. Sell and Service
- D. Market
Correct Answer: A 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
What business models does WebSphere Commerce support?
- A. B2C, B2B and indirect selling including B2B2C
- B. B2C,B2B and Supply Chain
- C. B2C eCommerce
- D. B2C and B2B eCommerce
Correct Answer: A 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
The ability to have multiple quotes assigned to a single opportunity enables sales people to ________________.
- A. Both A and B.
- B. find the optimal price point of a quote
- C. handle approvals of quotes
- D. make quote negotiationsmore effective since alternative quotes can be presented to a prospect
Correct Answer: A 🗳️
Which functionality is NOT included if a customer has a license for 100 IBM Sterling CPQ Direct Sales users?
- A. Manage orders placed from quotes through IBM Sterling Call Center.
- B. Salesforce.com integration.
- C. Ability to create catalog and pricing data in Sterling.
- D. Ability to use the configurator APIs for building of custom mobile apps for enterprise sales people on the road.
Correct Answer: D 🗳️
