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HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Pricing Tool of HP cMPS and Cost per Page (CPR) | 12% | |
| HP cMPS Program and HP Channel MPS Program | 32% | |
| Controls and Audit | 4% | |
| HP Partner/Channel Offers and Market Dynamics | 12% | |
| Value of Printing System | 29% | |
| Contractual Cartridge, Partner Status and Contract Upload ICCP | 11% |
HP Selling HP EMEA cMPS Sample Questions:
Which option best describes the payment options of a Channel Managed Print Services contract?
- A. Whatever the partner defines within the cMPS terms and conditions
- B. Always "level pay"
- C. Always "all-in" click
- D. Always "base plus click"
Correct Answer: B 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
After learning about thecustomer's business and market,what is the next step in the MP imaging and printing sales process?
- A. Bring up promotions, discounts, and service contracts
- B. Assessthe customer's work environment
- C. Qualify the customer's ability to buy
- D. Discuss features and benefits of theproduct you are trying to sell
Correct Answer: A 🗳️
Within the cMPS program, which items are supported by the program discounts? (Select two.)
- A. HP contract management software
- B. HP print servers and appliances for remote monitoring
- C. Selected HP printers and MFP
- D. HP Retail Products
- E. Selected HP original supplies
Correct Answer: B,C 🗳️
Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?
- A. Smaller uniform particle size
- B. Resistance to build up of static
- C. Varying particle sizes
- D. Particles resistant to crushing
Correct Answer: A 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
What happens to a partner that leaves the cMPS Partner program?
- A. The partner can continue to use the cMPS program for discounts for new contracts for a period of 12 months after leaving the program.
- B. They will become a cMPS Maintenance Partner with continued access to discount (SCRP) for existing contracts only
- C. They have all existing contracts in the program managed by HP directly.
- D. They will become HP partner Managed Print Service Partner (HPpMPS)
Correct Answer: D 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
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