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HP HP2-B117 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Benefits and Differentiators | 25% | - Total Cost of Ownership (TCO) and ROI - Security, sustainability, and reliability advantages - Key HP technologies and unique features |
| Topic 2: Selling and Value Proposition | 20% | - Presenting solutions and benefits - Pricing, financing, and closing strategies - Competitive positioning |
| Topic 3: HP Imaging and Printing Product Portfolio | 25% | - Multi-Function Printers (MFPs) and Flow MFPs - LaserJet and InkJet printer families - Supplies, accessories, and service offerings - DesignJet large-format solutions |
| Topic 4: Customer Needs Assessment | 20% | - Addressing pain points and workflow challenges - Identifying business and user requirements - Matching products to workload and environment |
| Topic 5: Software and Services Overview | 10% | - Warranty and support options - HP ePrint, JetAdvantage, and workflow tools - Managed Print Services (MPS) basics |
HP Selling Imaging and Printing Fundamentals Sample Questions:
Question 1
What is the key technology behind the leading first page out performance of HP LaserJet printing devices?
A. HP FastRes
B. HP instant-on fuser
C. HP intelligent networking
D. HP color tables
Question 2
What is likely to happen when a business customer begins using more color in their marketing documents?
A. Decreased reaction from competitors
B. Improved brand recognition
C. Decreased costs of printing
D. Increased costs of mono printing
Question 3
Which feature is unique to HP ePrint Enterprise?
A. Installed behind the company firewall for added control and security
B. Enables Apple iOS devices to print directly to the HP imaging and printing device
C. Enhances the workflow functionality that is built into HP MFPs and | some HP printers
D. Enables mobile devices to print via email to eliminate the need to connect to the device
Question 4
Which advantage applies to an MFP?
A. It uses fewer supplies than a single-function printer does.
B. It takes up less floor space than individual devices for faxing, scanning, printing, and
copying.
C. It can print faster than a single-function printer can.
D. Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.
Question 5
What are the four categories of the HP imaging and printing solutions strategy?
A. Manageability, security, mobility, and workflow
B. Courtesy, security, integrity, and robustness
C. Document management, version control, workflow improvement, and fleet management
D. Optimization, management, improvement, and version control
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: A |



