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HP HP2-N49 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Selling Strategy & Customer Engagement | 25% | - Identifying decision-makers and stakeholders - Competitive positioning and differentiation - Building value and ROI cases |
| Topic 2: HP BSM Solution Overview & Value Proposition | 25% | - HP BSM architecture and core components - Aligning solutions to business outcomes - Business challenges and IT pain points |
| Topic 3: HP Operations Bridge & Infrastructure Management | 25% | - Operations analytics and intelligence - Service health and dependency mapping - Monitoring and event management |
| Topic 4: Application Performance Management (APM) | 25% | - End-user experience monitoring - Application diagnostics and root cause analysis - Integration with BSM platform |
HP Selling HP Business Service Management Solutions Sample Questions:
With which HP APM persona should a salesperson discuss centralizing application monitoring around a common toolset?
- A. director of mobile applications
- B. director of applications support
- C. director of service management
- D. director of performance testing
Correct Answer: B 🗳️
Which HP Operations Bridge capability is defined as a "dynamic service model that allows you to map dependencies and relationships in real time"?
- A. model driven development and operations
- B. dashboard consolidation
- C. connecting multiple event management teams
- D. model driven operations
Correct Answer: C 🗳️
Which of the HP Operations Analytics tools have been promoted by Gartner Research as "Leaders" in their technology Magic Quadrant for 2013 and 2014? (Select two.)
- A. Operations Logger
- B. Service Health Analyzer
- C. Business Process Monitor
- D. Vertica
- E. Run Time Service Model
Correct Answer: D 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
What is the key component supporting the HP Operations Bridge solution that is not a standalone product?
- A. Operations Manager Dashboard
- B. Real User Monitor
- C. Service Health Reporter
- D. Run Time Service Model
Correct Answer: D 🗳️
Explanation: Only visible for PassSureExam members. You can sign-up / login (it's free).
With which persona should a salesperson discuss diagnosing the downtime of mission critical applications?
- A. director of mobile applications
- B. director of service management
- C. director of distributed systems
- D. director of performance testing
Correct Answer: D 🗳️
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