HP HP2-H33 Exam Questions : Selling HP PPS ServiceOne Services

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HP HP2-H33 Exam Syllabus Topics:

HP Selling HP PPS ServiceOne Services Sample Questions:

Question 1

Which service offers faulty hardware repair at a designated HP repair center?

A. Travel repair
B. Designated repair center exchange
C. Offsite repair
D. Onsite repair

Question 2

Which service corresponds to the following discovery question: "Do you meet the requirements of data protection regulations by physically controlling access to your data?"

A. Installation
B. Tracking and Recovery Services
C. Defective Media Retention
D. Asset Tagging

Question 3

A customer has set aside a budget to cover replacement and maintenance of their printing and PC hardware. They are interested in contracting with a hardware manufacturer for services because their IT department does not have adequate resources to cover PPS Services. The contract would include the following provisions:
1.Standard delivery requirements
2.Multi-vendor repair services
3.Multi-year contract
4.Quarterly payment
Which offer best matches this customer's needs?

A. HP Custom Contractual Services
B. HP Care Pack Services
C. HP Standard Contractual Services
D. HP Accidental Damage Protection

Question 4

Which HP PPS Service is paid as an up-front cost at the time of the purchase?

A. HP Custom Contractual Services
B. HP Care Pack Services
C. HP Standard Contractual Services
D. HP Priority Services

Question 5

Which customer challenges do HP PPS Services help to mitigate? (Select three.)

A. Confidential data exposure due to equipment theft
B. Business downtime due to equipment failure
C. Downtime during international business travel
D. Saving up to 44% of the time to configure devices
E. Ensuring a recovery time of 134 minutes
F. Reducing the percentage of devices lost in transit

Solutions: